Welcome to Burrpy! We are committed to ensuring your satisfaction with every meal you order from us. Please review our Refund Policy outlined below:
Incorrect Order: If you receive a meal different from your order, we offer a replacement or a full refund for the item.
Quality Issues: Please contact us within 24 hours of delivery if you are dissatisfied with your meal's quality, including details and photos of the issue.
Late Delivery: For meals delivered significantly later than promised, we provide a refund or discount on your next order, depending on the circumstances.
Cancellation: Orders canceled at least 24 hours before the scheduled delivery time are eligible for a full refund. Late cancellations may incur a fee.
Contact: Contact our customer service team via email at support@burrpy.com with your order details and reason for the refund request.
Review: Our team will review your request and may contact you for further information.
Refund: Upon approval, we will process your refund to the original payment method used at the time of purchase.
For any questions or concerns about our Refund Policy, please contact us. We are here to help ensure that your experience with Burrpy is always enjoyable.